Siwa Support Solutions
SIWA Support Solutions is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you consent to the terms of this Privacy Policy.
Information We Collect:
1. Personal Information:
- Full Name
- Contact Information (Email, Phone Number, Address)
- Professional Qualifications
2. Non-Personal Information:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
3. How We Use Your Information:
a) To Provide Services:
- Process and manage course registrations
- Deliver educational content and resources
- Communicate with you about your training
b) Communication:
- Respond to inquiries and provide customer support
- Send important updates and notifications
c) Marketing:
- Inform you about our services, promotions, and events
- Obtain your consent for marketing communications
d) Analytics:
- Analyze website usage and improve our services
- Measure the effectiveness of our marketing efforts
4. Information Sharing:
a) Third-Party Service Providers:
- Share necessary information with trusted third parties for service delivery
- Ensure third parties adhere to privacy and security standards
b) Legal Compliance:
- Comply with applicable laws, regulations, and legal processes
- Protect against fraudulent, abusive, or unlawful activities
5. Your Choices:
a) Opt-Out:
- You have the option to opt-out of marketing communications
- Manage your communication preferences through your account settings
b) Access and Correction:
- Request access to your personal information or update it
- Contact us to make corrections or updates
6. Security:
a. Data Security:
- Implement measures to protect your information from unauthorized access
- Regularly update security protocols to ensure data integrity
b. Retention:
Retain your information only as long as necessary for the purposes outlined in this policy.
Children’s Privacy:
Our services are not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to Privacy Policy: We reserve the right to modify this Privacy Policy at any time. Updates will be effective upon posting, and we encourage you to review this policy periodically.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@siwasupportsolutions.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
